Terms of Service

By accessing or using UnChat ("the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you are prohibited from using the Service and must discontinue use immediately.

These Terms apply to all visitors, users, and others who access or use the Service.

UnChat is an AI-powered writing assistance platform that rewrites text to improve clarity, naturalness, and readability. The Service uses large language models to process submitted text and return transformed versions.

UnChat is intended for legitimate writing improvement purposes including, but not limited to, improving the clarity of drafts, adapting tone for different audiences, and refining non-native language writing.

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized access to your account

We reserve the right to terminate accounts, remove content, or cancel orders at our sole discretion.

By using the Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will not access the Service through automated or non-human means
• You will not use the Service for any illegal or unauthorized purpose
• Your use of the Service will not violate any applicable law or regulation
• You own or have the necessary rights to any content you submit to the Service

Your content: You retain ownership of any text you submit to the Service. By submitting content, you grant UnChat a limited, non-exclusive license to process that content solely for the purpose of providing the Service to you.

Our content: The Service, including its original content (excluding user submissions), features, and functionality, is and will remain the exclusive property of UnChat and its licensors. Our trademarks, service marks, and logos may not be used without our prior written consent.

Output ownership: You own the humanized output generated from your submitted content. UnChat makes no claim to ownership of output generated on your behalf.

The Service is offered under a subscription model with the following tiers: Free, Starter, Pro, Elite, and Teams. Paid subscriptions are billed in advance on a monthly or annual basis and are non-refundable except as described below.

Auto-renewal disclosure (California): Paid subscriptions automatically renew at the end of each billing period at the then-current rate until cancelled. You will be charged to your payment method on file at the start of each renewal period. You may cancel at any time before the renewal date to avoid being charged for the next period. Cancellation instructions are available in your account settings or by contacting support@unchat.app.

Refund policy: You may request a full refund within 3 days of your initial subscription purchase if you are not satisfied with the Service. Refund requests must be submitted to support@unchat.app. Renewals are not eligible for refunds.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the period ends.

Upgrades and downgrades: Changes to your subscription tier take effect immediately. Prorated charges or credits will be applied where applicable.

Chargebacks: Initiating a chargeback or payment dispute with your bank or card issuer without first contacting us at support@unchat.app and giving us a reasonable opportunity to resolve the issue constitutes a material breach of these Terms. We reserve the right to immediately terminate your account and forfeit any remaining subscription balance upon receipt of a fraudulent or unjustified chargeback.

We reserve the right to modify pricing with 30 days' advance notice. Continued use after the effective date constitutes acceptance of the new pricing.

Each subscription tier includes a monthly word allowance and a per-request word limit. These limits reset at the start of each billing cycle. Unused words do not roll over to the following month.

Using automation, scripts, or any non-human means to exceed these limits or circumvent rate controls is prohibited and may result in immediate account termination without refund.

You agree not to use the Service to:

• Submit, distribute, or facilitate the spread of misinformation or deceptive content
• Produce content intended to deceive in contexts where honesty is legally or ethically required (e.g., sworn statements, legal filings, medical documentation)
• Infringe any intellectual property rights of any third party
• Harass, abuse, threaten, or harm any person or group
• Generate spam, phishing content, or unsolicited commercial communications
• Attempt to reverse-engineer, scrape, or extract data from the Service
• Circumvent any security, access control, or usage limit of the Service
• Resell, sublicense, or commercialize the Service or its output without written authorization from UnChat
• Use the Service in any manner that could disable, overburden, or impair our infrastructure
• Submit content that is illegal, defamatory, or violates any applicable law

UnChat uses AI to transform text. The output generated by the Service is provided "as is" and for informational and writing assistance purposes only.

We make no guarantee that content processed by UnChat will pass any specific AI detection tool, system, or service. Detection systems change frequently, and results will vary based on input content, target platform, and detector updates.

Academic integrity: Using AI-humanized text to misrepresent authorship in academic work — where AI assistance is prohibited — may violate your institution's academic integrity policies. UnChat is not responsible for disciplinary consequences arising from such use. Users are solely responsible for compliance with the rules of any institution, employer, or platform they submit work to.

The Service does not endorse or encourage dishonest use of its output. UnChat is a writing tool; how you use it is your responsibility.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand our practices.

The Service integrates with third-party providers including Stripe (payments), Supabase (authentication and data storage), and Anthropic (AI processing). Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the practices of any third-party services.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UNCHAT, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF UNCHAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, UNCHAT IS NOT LIABLE FOR: (A) ANY LOSS OR CORRUPTION OF DATA; (B) ANY ACADEMIC SANCTION, DISCIPLINARY ACTION, SUSPENSION, OR EXPULSION; (C) ANY EMPLOYMENT CONSEQUENCES OR PROFESSIONAL PENALTIES; (D) ANY FAILURE OF THE SERVICE TO ACHIEVE A DESIRED RESULT WITH ANY AI DETECTION TOOL; OR (E) ANY ACTS OR OMISSIONS OF THIRD-PARTY SERVICE PROVIDERS.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO UNCHAT IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD.

You agree to defend, indemnify, and hold harmless UnChat and its officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or inability to use the Service
• Your violation of these Terms
• Your violation of any applicable law, rule, or regulation
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit, post, or transmit through the Service
• Any claim by a third party (including any educational institution, employer, or publisher) arising from your use of the Service's output

UnChat reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of that claim. You may not settle any claim that imposes any obligation or liability on UnChat without our prior written consent.

Governing law: These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

Informal resolution: Before initiating any formal dispute, you agree to contact us at support@unchat.app and attempt to resolve the dispute informally. We will make good-faith efforts to resolve any issue within 30 days.

Binding arbitration: If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English in Los Angeles County, California. Each party will bear its own costs unless the arbitrator determines otherwise.

Arbitration opt-out: You may opt out of binding arbitration by sending written notice to legal@unchat.app within 30 days of first creating your account or first accepting these Terms, whichever is earlier. Your opt-out notice must include your full name and email address associated with your account. If you opt out, disputes will be resolved in state or federal courts located in Los Angeles County, California.

Small claims: Either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits, so long as the action remains in small claims court and is not removed or appealed to a court of general jurisdiction.

Class action waiver: You agree that any dispute will be resolved on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration, including to protect intellectual property rights, trade secrets, or confidential information.

UnChat is built to help people communicate better. We believe in the responsible use of AI and ask all users to consider the broader impact of what they create.

We specifically ask that you do not use the Service to:

• Produce content that misleads, manipulates, or harms others
• Automate the creation of disinformation at scale
• Submit work as your own in contexts where that misrepresentation could have real consequences for others (e.g., professional certifications, medical claims)

We reserve the right to suspend or terminate any account we believe is being used unethically, even in the absence of a specific policy violation.

We reserve the right to update these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the Service.

Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

We may suspend or terminate your account and access to the Service at our sole discretion, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, third parties, or the integrity of the Service.

Upon termination, your right to use the Service ceases immediately. We may, at our discretion, delete your account data including stored documents and projects within 90 days of termination. You may request deletion of your data sooner by contacting us at support@unchat.app.

Provisions of these Terms that by their nature should survive termination will survive, including IP rights, warranty disclaimers, limitations of liability, indemnification, and dispute resolution clauses.

UnChat shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, government action or regulation, labor disputes, internet or telecommunications outages, failures of third-party services (including AI providers, payment processors, or cloud infrastructure), pandemics, fire, flood, earthquake, or other natural disasters.

In such events, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as quickly as practicable.

UnChat respects intellectual property rights and expects users to do the same. If you believe that content accessible through the Service infringes your copyright, you may submit a notice to our designated copyright agent at:

Copyright Agent — UnChat
Email: legal@unchat.app

Your notice must include:

• A physical or electronic signature of the person authorized to act on behalf of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and information sufficient to locate it on the Service
• Your contact information (address, telephone number, and email address)
• A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

We will respond to valid DMCA notices by removing or disabling access to the allegedly infringing material and, where appropriate, terminating the accounts of repeat infringers.

Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Entire agreement: These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and UnChat regarding the Service and supersede all prior and contemporaneous agreements, representations, or understandings — written or oral — relating to the same subject matter.

Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. UnChat may assign or transfer these Terms, in whole or in part, without restriction — including in connection with a merger, acquisition, sale of assets, or operation of law. Any purported assignment in violation of this section is void.

No waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. A waiver of any term will be effective only if in writing and signed by an authorized representative of UnChat.

No third-party beneficiaries: These Terms do not and are not intended to confer any rights or remedies upon any person other than you and UnChat.

Questions about these Terms? Reach us at:

UnChat
Email: legal@unchat.app
Support: support@unchat.app